Product Satisfaction Guarantee
Our Neuro Linguistic Programming (NLP), Time Empowerment™ Techniques (now known as Mental Emotional Release (MER) Therapy), Hypnosis, and Ancient Hawaiian Huna audios, videos and books purchased on the web are totally guaranteed.
We want you to be satisfied and richly rewarded with every investment you make with us. The books, audios and videos we offer are absolutely guaranteed. If you are not completely happy with your order, you may return it for a full refund or credit of the purchase price for a period of 30 days.
Note: You must provide your sales receipt and products must be returned in resalable condition: unopened in its original packaging and unused. Shipping charges are non refundable.
Helpful Advice To Ensure Your Complete Satisfaction
We suggest you have a good understanding of what you're purchasing since some programs are advanced. If you have questions, please call us.
Guaranteed Free of Defects
All books, audio cassettes and video tapes are guaranteed to be free of material defects. You may return any item for a free replacement if it does not arrive in satisfactory condition. Defective audio cassettes will be replaced for you as long as we continue to stock that title. Foreign orders, please include return postage.
Returns and Exchanges
Call us for a return authorization number. Include the return authorization number when returning the item so we may credit your account. When you call, we will provide you with the proper address to return your item. Please help us by being prepared to explain the problem with your order.
Our Guarantee for Major Trainings
Our guarantee is simple... Your complete satisfaction is our goal. You have five (5) days from the date you enroll in the trainings to cancel your agreement and have 100% of your deposit refunded. Thereafter, there is a non-refundable cancellation fee of $800 PER TRAINING SESSION. Once the training has started, if at any time prior to the conclusion of your session, you should become dissatisfied with the program, simply meet with your instructor to discuss your dissatisfaction and if we are unable to resolve the problem, we will refund your entire enrollment fee less the non-refundable cancellation fee. For further details on our guarantee, consult your course materials.
Major Training (5 days or more) enrollments are valid for one (1) year from the date of purchase. If the enrollee is unable to attend the same training course within the 1-year period, they will not be refunded for their payment.
Cancellation of Major Training enrollments require a signed letter of cancellation which includes:
- Full Name
- Contact Information (address, phone, email)
- Reason for Canceling
Please submit your letter of cancellation via email (firstname.lastname@example.org) or fax (808.791.5051) to: Attn: Enrollment Dept. Refunds are processed by the Accounting Dept within 6-8 weeks.
Our Guarantee for the Integrative NLP Practitioner Certification® Training
BUYER'S RIGHT TO CANCEL: You have five (5) days from the date you enroll in the Integrative NLP Practitioner Trainings to cancel your agreement and have 100% of your deposit refunded. Thereafter, there is a non-refundable cancellation fee of 50% per training session. Once the training has started, if at any time prior to the conclusion of your training, you should become dissatisfied with the program, simply meet with an Empowerment Partnership representative to discuss your dissatisfaction and if we are unable to resolve the problem, we will refund your entire enrollment fee less the non-refundable cancellation fee. All materials received at the training must be returned to The Empowerment Partnership to be eligible for the refund.
No Show Policy
Students who neither attends nor cancels their enrollment for a specific training are considered a “No Show” and are not entitled to any refund of their enrollment fee. Students are able to reinstate and transfer their enrollment to another location and time for a reinstatement fee of 50% of their original enrollment fee. Reinstatement must be processed within 6 months from the original date of enrollment.
All information is subject to change.
Due to the large number of trainings each year, we reserve the right to substitute trainers as needed.
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